Reviews of Kyle Cook
(Show all)Customer Says Pricing was More Than Right
Price was more than right, and I was pleasantly surprised by the complimentary car-wash coupon. Thanks!
We appreciate your review and happy to know that our service was able to meet your needs. We try our best to make all our customers satisfied. Enjoy your free car wash.
Jenkins Mazda 2012-05-03
Customer Recommends Service Manager Kyle Cook
Took Mazda's customer satisfaction survey and commended Kyle, your service manager. Kyle has exceptional customer service skills. My 2002 Mazda Protege is serviced quickly and efficiently without hype to purchase new tires, for example, when they are not needed yet. I will continue coming to your shop for such excellent service. Thank you.
We appreciate your review and happy to know that Kyle was able to meet all your needs and that you will be coming back in the future.
Jenkins Mazda 2012-04-05
Customer Says Jenkins Has Excellent Service Departments
I've used Jenkins Mazda (and Acura) for several years and both have excellent service departments.
We appreciate your review and happy to know that our service departments are able to meet your needs. We hope to continue making you a happy customer and hope to have you again in the future.
Jenkins Mazda 2012-03-27
Customer Says They Will be Service Their Vehicle Here
Have a Mazda 3. Will be getting all my service needs done here.
We appreciate your review and happy to know that you will be getting your vehicle serviced here.
Jenkins Mazda 2012-02-29
Customer Says They Will Use Service at Mazda Again
I can sat that I was very satisfied with the service and will use them again.
We appreciate your review and happy to know that service was able to meet your needs.
Jenkins Mazda 2012-02-06
Customer is Happy with Service Staff
I like how, I was crunched for time, the service staff got me in and out in under 45 minutes for the service I needed. Thanks.
We appreciate your review and happy to know that we were able to meet your needs in such quick time.
Jenkins Mazda 2012-01-25
Customer Compliments Service at Jenkins Mazda
Service was very friendly, quick, courteous, and technically competent.
We appreciate your review and happy to know that things went well with service.
Jenkins Mazda 2012-01-25
Customer Says Service Manager Was Very Friendly
We found the service manager, Kyle, very friendly and helpful.
We appreciate your review and glad to know that Kyle was able to meet your needs.
Jenkins Mazda 2011-11-18
Customer Says Service at Jenkins Mazda Was Excellent
Excellent service, an extra throttle body cleaning was recommended in addition to my oil change. My car runs better than it did when it was new 22,000 miles later.
We appreciate your review and glad to have helped you with service.
Jenkins Mazda 2011-11-14
Customer Says Jenkins is Always There
Jenkins is just always there for me!!!
We appreciate your review and glad to have made you happy.
Jenkins Mazda 2011-11-14
Customer Says They Enjoy Their Car Being Serviced Everytime At Mazda
I enjoy every time I go to the Mazda Dealership in Ocala to have my Mazda 3 Hatchback serviced. Quality Customer Service is their number 1 priority. I am blessed in so many ways I must say. Steve the Service Manager ( Mechanic ) is the only one person that ever works on my car and I trust him completely, Kyle and Bill aare both sService Reps and I prefer Kyle he always does his best to make my day a better one when it comes to my bill. And last but not least, Donna, she works as the cashier, taking our money for the excellent work that was done to our cars. Who can complain? Not me, I thank you for providing me ( and my town ) the quality we look for. As I said, I am Blessed, take care. :)
We appreciate your review and glad to know that we were able to help you with anything.
Jenkins Mazda 2011-11-01
Customer Says That They Love Taking Their Car To Jenkins Mazda
I love taking my car in to Jenkins Mazda for service. The people there are so friendly, you feel like inviting them for dinner. I told them I want to come live there. They really make me feel special, especially the service rep. - Kyle and the sales rep - Stan
We appreciate your review and glad that Kyle and Stan were able to keep you very happy.
Jenkins Mazda 2011-11-01
Ocala, FL Customer Recommends Florida Mazda Dealership's Service To Everybody
I had a problem with my seat on my new Rx-8. Kyle notified Mazda about the problem and made an appointment for me to meet two product specialists flown in from Japan where the Rx-8 is made. Kyle's big picture intelligence and high level of quality service not only solved the problem for me, but for Mazda owners everywhere. I go to see Kyle for help with my Mazda whenever I have a problem, or just need routine service maintenance. Not every car owner can really say that comfortably about their service manager. I recommend Kyle Cook and the service department to everybody I know whether they have a Mazda or not. This is by far the best service experience you will find in Ocala. This is a direct result of Kyle's upfront demeanor and high level of quality service with an uncanny ability to smile along the way.
We are glad to know that we were able to help you with your vehicle problems. Thanks so much for your review!
Jenkins Mazda 2011-10-13

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