Reviews of Kyle Cook

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Customer Says Pricing was More Than Right

by Douglas Perry (Ocala, FL) on May 3, 2012
Salesperson: Kyle Cook
Department: Service

Price was more than right, and I was pleasantly surprised by the complimentary car-wash coupon. Thanks!

Our reply

We appreciate your review and happy to know that our service was able to meet your needs. We try our best to make all our customers satisfied. Enjoy your free car wash.


Customer Recommends Service Manager Kyle Cook

by Tom Brown (Summerfield, FL) on April 5, 2012
Salesperson: Kyle Cook
Department: Service

Took Mazda's customer satisfaction survey and commended Kyle, your service manager.  Kyle has exceptional customer service skills.  My 2002 Mazda Protege is serviced quickly and efficiently without hype to purchase new tires, for example, when they are not needed yet.  I will continue coming to your shop for such excellent service.  Thank you.

Our reply

We appreciate your review and happy to know that Kyle was able to meet all your needs and that you will be coming back in the future.


Customer Says Jenkins Has Excellent Service Departments

by James McAdoo (Ocala, FL) on March 27, 2012
Salesperson: Kyle Cook
Department: Service

I've used Jenkins Mazda (and Acura) for several years and both have excellent service departments.

Our reply

We appreciate your review and happy to know that our service departments are able to meet your needs. We hope to continue making you a happy customer and hope to have you again in the future.


Customer Says They Will be Service Their Vehicle Here

by Charlene Coker (Ocala, FL) on February 29, 2012
Salesperson: Kyle Cook
Department: Service

Have a Mazda 3. Will be getting all my service needs done here.

Our reply

We appreciate your review and happy to know that you will be getting your vehicle serviced here.


Customer Says They Will Use Service at Mazda Again

by Barbara A Body (Ocala, FL) on February 6, 2012
Salesperson: Kyle Cook
Department: Service

I can sat that I was very satisfied with the service and will use them again.

Our reply

We appreciate your review and happy to know that service was able to meet your needs.


Customer is Happy with Service Staff

by Donna Mitchell (Ocala, FL) on January 25, 2012
Salesperson: Kyle Cook
Department: Service

I like how, I was crunched for time, the service staff got me in and out in under 45 minutes for the service I needed. Thanks.

Our reply

We appreciate your review and happy to know that we were able to meet your needs in such quick time.


Customer Compliments Service at Jenkins Mazda

by Gary Meyer (Ocala, FL) on January 25, 2012
Salesperson: Kyle Cook
Department: Service

Service was very friendly, quick, courteous, and technically competent.

Our reply

We appreciate your review and happy to know that things went well with service.


Customer Says Service Manager Was Very Friendly

by Hector Torres (Ocala, FL) on November 18, 2011
Salesperson: Kyle Cook
Department: Service

We found the service manager, Kyle, very friendly and helpful.

Our reply

We appreciate your review and glad to know that Kyle was able to meet your needs.


Customer Says Service at Jenkins Mazda Was Excellent

by Brian Sanford (Ocala, FL) on November 14, 2011
Salesperson: Kyle Cook
Department: Service

Excellent service, an extra throttle body cleaning was recommended in addition to my oil change. My car runs better than it did when it was new 22,000 miles later.

Our reply

We appreciate your review and glad to have helped you with service.


Customer Says Jenkins is Always There

by Janet Cookie (Ocala, FL) on November 14, 2011
Salesperson: Kyle Cook
Department: Service

Jenkins is just always there for me!!!

Our reply

We appreciate your review and glad to have made you happy.


Customer Says They Enjoy Their Car Being Serviced Everytime At Mazda

by Charlene Jeffrey (Ocala, FL) on November 1, 2011
Salesperson: Kyle Cook
Department: Service

I enjoy every time I go to the Mazda Dealership in Ocala to have my Mazda 3 Hatchback serviced. Quality Customer Service is their number 1 priority. I am blessed in so many ways I must say. Steve the Service Manager ( Mechanic ) is the only one person that ever works on my car and I trust him completely, Kyle and Bill aare both sService Reps and I prefer Kyle he always does his best to make my day a better one when it comes to my bill. And last but not least, Donna, she works as the cashier, taking our money for the excellent work that was done to our cars. Who can complain? Not me, I thank you for providing me ( and my town ) the quality we look for. As I said, I am Blessed, take care. :)

Our reply

We appreciate your review and glad to know that we were able to help you with anything.


Customer Says That They Love Taking Their Car To Jenkins Mazda

by Joan Croye (Ocala, FL) on November 1, 2011
Salesperson: Kyle Cook
Department: Service

I love taking my car in to Jenkins Mazda for service. The people there are so friendly, you feel like inviting them for dinner. I told them I want to come live there. They really make me feel special, especially the service rep. - Kyle and the sales rep - Stan

Our reply

We appreciate your review and glad that Kyle and Stan were able to keep you very happy.


Ocala, FL Customer Recommends Florida Mazda Dealership's Service To Everybody

by Brian Sanford (Ocala, FL) on October 13, 2011
Salesperson: Kyle Cook
Department: Service

I had a problem with my seat on my new Rx-8. Kyle notified Mazda about the problem and made an appointment for me to meet two product specialists flown in from Japan where the Rx-8 is made. Kyle's big picture intelligence and high level of quality service not only solved the problem for me, but for Mazda owners everywhere. I go to see Kyle for help with my Mazda whenever I have a problem, or just need routine service maintenance. Not every car owner can really say that comfortably about their service manager. I recommend Kyle Cook and the service department to everybody I know whether they have a Mazda or not. This is by far the best service experience you will find in Ocala. This is a direct result of Kyle's upfront demeanor and high level of quality service with an uncanny ability to smile along the way.

Our reply

We are glad to know that we were able to help you with your vehicle problems. Thanks so much for your review!


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Jenkins Mazda:
4.94 out of 5 stars.

78 reviews already posted on this site!

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Jenkins Mazda 1740 Southwest College Road Ocala, FL 34471 (855) 462-9326
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