Service Department Reviews

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Customer Says Pricing was More Than Right

by Douglas Perry (Ocala, FL) on May 3, 2012
Salesperson: Kyle Cook
Department: Service

Price was more than right, and I was pleasantly surprised by the complimentary car-wash coupon. Thanks!

Our reply

We appreciate your review and happy to know that our service was able to meet your needs. We try our best to make all our customers satisfied. Enjoy your free car wash.


Customer Said Their Service Experience was Great

by Ronald Young (Ocala, FL) on April 13, 2012
Salesperson: Bill Tierman
Department: Service

I was treated warmly by my service writer. He listened to me and did what I asked. The experience was great.

Our reply

We appreciate your review and happy to know that we were able to meet your needs.


Customer Recommends Service Manager Kyle Cook

by Tom Brown (Summerfield, FL) on April 5, 2012
Salesperson: Kyle Cook
Department: Service

Took Mazda's customer satisfaction survey and commended Kyle, your service manager.  Kyle has exceptional customer service skills.  My 2002 Mazda Protege is serviced quickly and efficiently without hype to purchase new tires, for example, when they are not needed yet.  I will continue coming to your shop for such excellent service.  Thank you.

Our reply

We appreciate your review and happy to know that Kyle was able to meet all your needs and that you will be coming back in the future.


Customer Says Jenkins Has Excellent Service Departments

by James McAdoo (Ocala, FL) on March 27, 2012
Salesperson: Kyle Cook
Department: Service

I've used Jenkins Mazda (and Acura) for several years and both have excellent service departments.

Our reply

We appreciate your review and happy to know that our service departments are able to meet your needs. We hope to continue making you a happy customer and hope to have you again in the future.


Customer Says They Will be Service Their Vehicle Here

by Charlene Coker (Ocala, FL) on February 29, 2012
Salesperson: Kyle Cook
Department: Service

Have a Mazda 3. Will be getting all my service needs done here.

Our reply

We appreciate your review and happy to know that you will be getting your vehicle serviced here.


Customer Says Service Advisor is Very Informative

by Gerald Kosarko (Ocala, FL) on February 13, 2012
Salesperson: Bill Tierman
Department: Service

Great auto service, very informative service advisor. Your service department has always taken care of my auto problems over the past 8 years and I have a high degree of confidence in their work.

Our reply

We appreciate your review and glad to know that we have been able to help you with any vehicle problems for the last 8 years. We hope to continue doing a great job!


Customer Says They Had a Comfort Level With Mazda's Service Department

by Paul Klinkowitz (Ocala, FL) on February 6, 2012
Salesperson: Bill Tierman
Department: Service

Unlike previous experiences in this industry, I have a comfort level with this service dept. The service has ben fair and resaonable without the "You need this, that, and the other when you don't."

Our reply

We appreciate your review and happy to know that we were able to meet your needs.


Customer Says They Will Use Service at Mazda Again

by Barbara A Body (Ocala, FL) on February 6, 2012
Salesperson: Kyle Cook
Department: Service

I can sat that I was very satisfied with the service and will use them again.

Our reply

We appreciate your review and happy to know that service was able to meet your needs.


Customer is Happy with Service Staff

by Donna Mitchell (Ocala, FL) on January 25, 2012
Salesperson: Kyle Cook
Department: Service

I like how, I was crunched for time, the service staff got me in and out in under 45 minutes for the service I needed. Thanks.

Our reply

We appreciate your review and happy to know that we were able to meet your needs in such quick time.


Customer Compliments Service at Jenkins Mazda

by Gary Meyer (Ocala, FL) on January 25, 2012
Salesperson: Kyle Cook
Department: Service

Service was very friendly, quick, courteous, and technically competent.

Our reply

We appreciate your review and happy to know that things went well with service.


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Average rating for
Jenkins Mazda:
4.94 out of 5 stars.

78 reviews already posted on this site!

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